QUALITY ASSURANCE

At Green Steam the foundation of our success is built upon customer satisfaction. Our quality assurance program includes several layers of checks and balances which ensures that our staff is always successful, and our clients always satisfied.

All supervisors are directly involved with each cleaning program. Job inspections are conducted at multiple levels, beginning with each carpet technician that is required to inspect their own work after completion. In addition, the following quality controls are applied:

  • Random inspections by Superviors and/or Senior Management

  • Equipment tested for functionality daily

  • We ensure that only Green Seal Certified solutions are added into our inventory of products

  • All technicians are full trained and professional

  • We ensure 100% customer satisfaction

Our technicians are encouraged to perform a final walk-through after the service is completed to ensure 100% satisfaction.

Our multi-level system of quality control works to ensure that a consistent, quality cleaning job is performed. With the entire company committed to quality, we can personally guarantee that you receive the level of professional cleaning service you deserve.

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